tag:blogger.com,1999:blog-5650649138973583402.post1927336637502083462..comments2023-09-20T07:28:27.572-05:00Comments on Linux in Exile: Open Source vs CommercialJim Hallhttp://www.blogger.com/profile/11598443864678006773noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5650649138973583402.post-51351574493384633822009-10-19T16:37:42.842-05:002009-10-19T16:37:42.842-05:00apthorpe, I think we're agreeing: These should...apthorpe, I think we're agreeing: These should be the same questions you ask of every software package you implement in business. It's the same no matter if you run "open source" software or "commercial" software.JHhttps://www.blogger.com/profile/05264061238864151815noreply@blogger.comtag:blogger.com,1999:blog-5650649138973583402.post-74312558848481468422009-10-17T09:13:54.565-05:002009-10-17T09:13:54.565-05:00I would counter that all the concerns about open s...I would counter that all the concerns about open source are just as valid for commercial software. What if your vendor goes out of business or has poor support?<br /><br />Anyone who has maintained the Blackboard learning management system knows precisely how useless and even harmful vendor support can be.<br /><br />The IT organization is ultimately responsible for ensuring service is delivered; support contracts make managers feel better, but at the core IT must understand and be able to maintain, fix, upgrade and migrate from any software system they rely on. The fallacy is that IT can buy its way out of this responsibility.apthorpehttps://www.blogger.com/profile/17152709906985093221noreply@blogger.comtag:blogger.com,1999:blog-5650649138973583402.post-24675747447614455602009-10-16T22:08:10.522-05:002009-10-16T22:08:10.522-05:00Stacked comparisons like that always overrate the ...Stacked comparisons like that always overrate the value of paid support and underrate the value of google and source code.Wayne Conradhttps://www.blogger.com/profile/10595005905880642013noreply@blogger.com